DTF Technical Support Engineer Post Sales
Work Location: Ho Chi Minh
Job type: Full-Time
Posted: 01-08-2022
Salary: 30,000,000 - 35,000,000 VND / Monthly
Email: thuy.pham@40hrs.vn
Job Description
Job Purpose
Fully support for Industrial machine such as Digital Textile Printing (Direct To Fabric) machine for industrial equipment both hardware & software. Closely advice and support for any urgent sales and technical cases during operate. Also support for any training, solution and product feedback through co-operate with Head Office and Factory.
Job Description
- Technical support for repairing activities especially for Digital Textile Printing machine.
- Generate solution and give advice for any technical and operational knowledge.
- Summary and monitoring every problem and spare parts life for each unit installation.
- Communicate and attend sales / technical training for skill up sales / technical knowledge, update product information from Regional Office.
Job Requirements
Qualification:
EDUCATIONAL QUALIFICATIONS
· Graduated from well-known university majoring in engineering, electronics, mechanical or related fields (Bachelor Degree)
RELEVANT EXPERIENCE
· Have good understanding of Industrial Digital Printing Workflow for Textile printing.
· Good Knowledge of Commercial and Industrial printing technology both Mechanical and Electrical, and understand about Electrical for 2 and 3 Phase.
· Understand Ink type for fabric requirement (Woven /Knitted, Cotton, Silk, Polyester).
· Literacy in Design software and Rip such as Adobe Illustrator, Photoshop, Wasatch, Neo Stampa, Edge Print etc.
· Good Knowledge in color theory and materials/ chemicals used in the printing industry.
· At least 5 years of experience in field Technical Support Engineer positions preferable in Commercial & Industrial printing, Textile Printing.
OTHERS
- Vietnamese Nationality.
· Strong in communication skills and presentation skills, good personality, customer oriented and good communication in English both spoken and written.
· Able to contact and work after working hours or in Saturday-Monday or in public holiday if there are critical issue or problems at the customer.
Working Hour: 8:30 – 17.30 (Mon – Fri)
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